Returns & Exchanges
If you are not entirely satisfied with your purchase, you may return unworn items in their original condition within 28 days of receipt for a full refund or exchange.
Return Process
- 1.Request Authorization
Log in to your account and select 'Return Request' to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the shoes in their original box and dust bags, ensuring they are packed inside a protective outer shipping carton.
- 3.Attach Label
Affix the provided prepaid shipping label to the outside of the package, ensuring no previous tracking labels are visible.
- 4.Dispatch & Track
Drop off the package at your nearest authorized courier point and retain the tracking receipt for your records.